frequently asked questions
answers to common questions can be found below. our team is always here to help if you have any questions!
how to make a return or exchange?
we accept returns and exchanges on undamaged, unworn items that still have the tags on within 14 days of the item's postmark. we offer free exchanges and returns. to process a return or exchange visit our return portal. please allow 1-2 weeks for processing your return. if you have any questions, please email customercare@courtsidekids.com
how do orders ship?
shipping policy?
at this time courtside kids is only shipping within the united states
- free shipping on orders over $150
- usps/ups standard shipping (arrives in 2-7 days once shipped): $7 flat rate
- ups next day air $30 shipping fee
shipping policies:
- all orders will be processed and shipped within 5 business days, unless otherwise noted on the product page
- if you have questions about your shipment or delivery please contact customercare@courtsidekids.com
- courtside kids is not responsible once your package is handed over to the mail carrier services. please verify your shipping address is secure
do you sell wholesale?
yes! get in touch at wholesale@courtsidekids.com
how do I care for my courtside pieces?
courtside clothes are made to last! in general, garmets can be machine washed on cold and dried on low.
how do I get in touch?
our team is here to help hellp@courtsidekids.com!